Hospitality & Guest Experience Specialist Private BankingWithin a prestigious establishment recognized for its high standards of service, we are looking for an experienced professional with excellent presentation and an impeccable sense of detail. As a true ambassador of the client experience, you will ensure a fluid, elegant, and perfectly orchestrated welcome, in close connection with the teams.Profile- Higher education in luxury hospitality- Confirmed experience in reception within a 5-star establishment- Solid experience in Food & Beverage (restaurant or high-end room service)- Excellent interpersonal skills and a keen sense of service and high-end clientele- Proficiency in tools (MS Office)- Excellent writing skills- Fluent French and English essential- Residence in Switzerland (permit B or C)We thank you for sending us an up-to-date CV accompanied by a photo as well as your work certificates and diplomas. No information will be communicated by telephone. If you do not receive a response from us within 15 days, please consider that your application has not been selected.Main Missions- Welcome a demanding clientele with professionalism- Manage the reservation of lounges and optimize their use- Coordinate menu proposals with internal teams- Ensure the precise transmission of orders to the kitchen and service teams- Supervise the setup of lounges, including technical aspects- Perform tasks related to the activity- Provide occasional support at the reception and service during exceptional events jid96dae02aen jit0418aen jpiy26aen