Casino Slots and Technical Operations Manager
1 day ago Be among the first 25 applicants
Where passion meets opportunity
The best of your adventures is the one you have yet to sail!
Your Purpose
Lead onboard Casino Technical teams, ensuring smooth operations, maintaining high standards of service, and maximising revenue. Responsibilities include monitoring slot machine performance, analysing gaming data, and implementing strategies to enhance player satisfaction and profitability. Conduct regular inspections, schedule maintenance, manage inventory, and oversee equipment upgrades. Stay updated on industry trends and emerging technologies to ensure compliance and maintain a competitive edge.
Your Impact
* Oversee technical projects, ensuring deployment according to schedule and standards.
* Assist with budgeting, forecasting, and revenue analysis.
* Manage budgets, control costs, and optimize resources.
* Support onboard Casino management through communication and operational visits.
* Assess onboard operations and personnel objectively.
* Analyze revenue trends and develop solutions to increase revenue streams.
* Identify and address areas below standard with management team.
* Train management teams in Slot Revenue, Security, and Surveillance.
* Ensure security measures meet requirements.
* Provide troubleshooting support to shipboard technical teams.
* Review data to guide projects and activities according to company guidelines.
Your Journey so far
* Minimum 5 years of experience in casino slot operations management.
* Mandatory previous experience on a cruise ship.
Your Essentials
* Strong knowledge of gaming regulations and compliance.
* Excellent leadership, communication, and interpersonal skills.
* Proficiency in analysing gaming data and financial reports.
* Ability to manage budgets, control costs, and optimize resources.
Our commitment
We value diverse perspectives, embrace global diversity, and foster an inclusive environment. We are committed to actions that positively impact our guests, employees, and planet.
Ready to turn your passion into something extraordinary? Join MSC Cruises and start your journey today!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Travel Arrangements
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