Location: Ebikon, Lucerne, Switzerland
Job ID: 81427
We Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874, Schindler has been a Citymaker with a proud reputation for elevating not only buildings but also the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.
Schindler is one of the world's leading suppliers of elevators, escalators, and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain, and modernize mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.
Join us as a Claim Handling Quality Engineer (m/f/d)
We Elevate... Your Responsibilities
Are you passionate about continuous improvement and quality excellence? As a Quality Engineer, you will play a key role in driving quality throughout the value chain by acting as a vital link between production, customers, and processes.
You’ll support the factory by analyzing supplier, manufacturing, and customer claims to implement corrective actions and drive continuous improvement. This role offers the opportunity to make a real impact by ensuring Schindler products meet the highest standards and quality is integrated into everything we do.
Your exciting new challenges include:
Supporting production teams by investigating quality issues and defining actions to prevent recurrence
Analyzing customer complaints to uncover patterns and drive long-term improvements
Monitoring key quality performance indicators and ensuring timely corrective actions
Leading and supporting structured problem-solving methods (e.g., 8D, SPSP) across departments
Conducting audits to assess product and process quality
Updating or reviewing Quality Control Plans and work instructions for production teams
Contributing to strategic projects, including new product development and process optimization initiatives
We Elevate... Your Best Self
We are seeking a results-driven, detail-oriented professional with strong analytical and communication skills, who thrives in both independent and team settings, demonstrates entrepreneurial leadership, and brings enthusiasm and commitment to fostering a quality-driven culture in an international environment.
Degree in Quality Management Engineering, Mechanical Engineering, or similar qualification
3 years of industrial experience with a solid understanding of manufacturing processes and quality management tools such as PPAP, PFMEA, Quality Audits, 8D, 5S, Lean Manufacturing, Six Sigma
Minimum 2 years of hands-on experience with diverse manufacturing techniques, especially related to metal fabrication and/or the machine manufacturing industry
Good project management experience, with the ability to drive cross-functional initiatives
Strong working knowledge of ISO 9001 standards and their practical implementation
Advanced proficiency in Microsoft Office suite and knowledge of SAP QM
Proficient level of German and English
We Elevate... You
You will get immediate access to a variety of benefits by working for a TOP employer:
We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance-related remuneration
Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs
Work-life balance: We support you in managing your professional and personal life through flexible working hours
Corporate benefits: You will have the opportunity to benefit from attractive employee discounts
Diversity: We promote and foster a culture of diversity
Can You Elevate Us?
Be part of a highly driven organization where high performance connects people and is a vital part of achieving strong business results. Please send us your complete application documents (CV, Reference Letters, and University Diplomas).
www.schindler.com At Schindler Group, we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health, or disability.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute an offer from a Recruitment Agency.
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