As an IT Support Engineer M365 & Automation, you’ll support our users on-site in Basel and assist in setting up, maintaining, and dismantling the IT infrastructure at our international congresses across Switzerland and Europe — helping to ensure smooth and successful events for scientific exchange.Your ResponsibilitiesManage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Entra ID)Maintain and optimize our Hyper-V and Windows Server infrastructureProvide IT support across all levels (1st to 3rd line)Drive automation and AI-enabled workflows to improve efficiency and user experienceContribute to business process optimization by applying AI and digital solutionsDeliver hands-on IT support at congresses and events across Switzerland and EuropeYour ProfileCompleted IT education or degree, with relevant experience in IT supportSolid knowledge of Microsoft 365, Windows Server, and Hyper-VHands-on experience with Veeam, O365 automation, and business process optimizationStrong interest in applying AI tools (e.g. for automation and workflow optimization)Initial project management experience with a structured, solution-oriented mindsetWillingness to travel occasionally to support events on-site (approx. 10%)Independent, reliable, and service-oriented working styleFluent in English (spoken and written); German is an advantageWhat You Will Find at CongrexA meaningful mission - contribute your technical expertise to events that connect and advance the global scientific communityA people-first culture - we foster trust, teamwork, and mutual supportAn international and diverse team with deep expertise and shared purposeA flexible hybrid work model that supports your professional and personal life25 days of annual leave + 2 company holidays, regular social events, fully covered accident and sick leave insurance, and office massage offeringsA commitment to your professional growth through training and developmentWe look forward to receiving your application including CV, motivational letter or video with your salary expectations by email to HR, Ruxandra Dähler, job2025-005@congrex.com. j4id9914584a j4it1043a j4iy25a