We want to be the best in Zermatt
As a member of the Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo, "doing good for our guests" and "Hospitality by Heart", is something we live every day as a team. Become a part of it!
We are looking for motivated employees starting immediately for the 2025/2026 winter season. Apply now!
JBRP1_CH
Introduction
* Ensure the physical and telephone reception of our guests
* Organise appointment bookings for treatments, massages, cures, packages, personal training sessions, etc., in order to optimise the therapists' working time and promote the diversity of the services offered
* Manage the billing of spa services
* Promote spa treatments and products and provide our guests with professional advice
* Consistently optimise guest satisfaction
* Promote the various services of the hotel and of the Michel Reybier Hospitality group
* Apply the quality standards of the hotel and of the Leading Hotels of the World
Your main tasks
* Central staff accommodation in the heart of Zermatt and Täsch
* Staff, family & friends room rates and other benefits (for example, in the numerous restaurants of the MRH-Zermatt SA hotels)
* A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
* Access to our pool area during dedicated staff swimming hours
* Through a development programme, you have access to various courses, for example those offered by Ritzy
* Discounts on seasonal or annual cable car passes with the Zermatt resident card
* For employees who do not wish or are not able to work both winter and summer seasons in Zermatt, we support them-together with our partner hotels-in finding a complementary position
Benefits
* You hold a diploma from a hotel management school / EFZ as a hotel specialist / BTS in Hospitality.
* You have 1 to 3 years of professional experience in a similar position, acquired specifically in a spa within the luxury hotel sector.
* You are bilingual in French / English; an additional language is an advantage.
* Excellent computer skills are essential.
* Knowledge of Spabooker is an advantage.
Your profile