Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. Your Tasks Serve as the primary technical point of contact for Government customersProvide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standardsCoordinate on-site support with Pilatus customers and maintenance organizationsInvestigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safetyCollaborate with internal stakeholders, customers and maintenance organizations for continuous improvementPrepare, review and update technical documentation, including memos, reports and maintenance procedure instructions With this you convince us Strong technical background with previous experience in technical customer support roles within the aviation industryExcellent customer service and interpersonal skillsStrong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervisionExperience with Aircraft/GBTS systems represents an advantageFluency in English (B2) both spoken and written, additional languages are advantageousWillingness to travel internationally What we offer A committed, international team and unique projects Flexible working hours and individual pension solutions Support for training and opportunities for personal and professional development Discounted meals in our staff restaurant and various discounts for employees Team events at which we celebrate our successes together