LGT is the world’s largest family-owned and managed Private Banking and Asset Management Group. For more than 100 years it has been fully owned and managed by the Princely House of Liechtenstein, which is also one of our biggest clients.
With around 600 employees, LGT Bank Switzerland has established itself as a renowned Swiss private bank and is an excellent address for both wealthy private clients and employees - this was also confirmed last year by the independent institute "Great Place To Work", which awarded LGT Bank Switzerland the title of one of the best employers in Switzerland.
Become part of our dynamic and committed team at the LGT IT Service Desk! Together with experienced colleagues, you will ensure smooth 1st and 2nd level support for LGT Bank Switzerland. In our multilingual working environment you will be responsible for the following tasks:
* You will support our internal clients by telephone, remotely or directly on site.
* You will receive user queries, analyze problems and find suitable solutions independently or in collaboration with internal departments.
* Solutions independently or in collaboration with internal departments.
* You will maintain our knowledge database and create training documents in order to continuously improve our support offering.
* You are willing to travel within Switzerland and support our locations as required.
Your profile
We are looking for a motivated person with a high level of service orientation and technical know-how. You have the following qualifications:
* Completed education as a computer scientist EFZ or comparable qualification with demonstrable further training in the IT sector
* Strong IT affinity and a keen awareness of service and quality
* Sound knowledge of hardware and Microsoft 365 (Windows 10/11, MS Office applications, MS Teams, etc.)
* Experience in mobile communication, especially with iOS devices
* Very good written and spoken German and a good command of English; knowledge of other languages (preferably French or Italian) is an advantage
* Enjoy helping others, coupled with an open and friendly personality
* Flexibility, versatility and a desire to constantly broaden your horizons
* Willingness to work flexible hours
* Category B driving license
Please note that applications via recruitment agencies will not be considered for this position.
Benefits at LGT
A great place to work – a great place to have impact:LGT promotes diversity among its employees. We believe that an inclusive and appreciative corporate culture is the driver for a great workplace and provides the opportunity to create a unique and successful team. That's why our employees can also benefit from many additional benefits.
Family & Work:
* Various flexible work models
* At least 25 days annual leave, depending on age
* Special paid leave options
* Maternity and paternity leave, options for further parental leave
* Additional childcare contribution for paid external care of children up to 12 years old
Your Health:
* Employee health and wellbeing program
* Healthy meal options
Growing Together:
Do you feel addressed? Then simply fill out the online application. We look forward to getting to know you.
Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.
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