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Junior specialist complaint management (60%)

Bülach
Inserat online seit: 3 September
Beschreibung

Teleflex has acquired substantially all of the BIOTRONIK Vascular Intervention business, effective July 1, 2025.

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in the world of healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose driven innovation, and world-class products can shape the future direction of healthcare. Teleflex is the home of Arrow, Barrigel, Deknatel, LMA, Pilling, QuikClot, Rüsch, UroLift and Weck – trusted brands united by a common sense of purpose.

At Teleflex, we are empowering the future of healthcare. For more information, please visit

The headquarters of the Vascular Intervention business unit, located in Bülach, Switzerland, is responsible for the development, production and marketing of balloon catheters and drug-coated stent systems.

Key Responsibilities

1. Maintenance and review of complaint files in accordance with applicable procedures and regulatory requirements.
2. Verification of the complaint data within the Complaint Database.
3. Upload of the finished & closed PDF Complantfiles to the Server.
4. Assessment of case‐specific information for complaint relevance ( adverse events originating from clinical trials).
5. Preparation and submission of Medical Device Reports (MDRs) to the Food and Drug Administration (FDA).
6. General administrative and assistance tasks as required.

Qualification Requirements

7. Advanced English and German language skills (both written and verbal).
8. Work with focus and precision, even when carrying out repetitive tasks.
9. Ability to work under pressure and deliver within timelines.
10. Strong team orientation.
11. Affinity for IT; solid knowledge of MS Office, MS Teams and Outlook mandatory.
12. Strong interest in medical technology.
13. Initial practical work experience (internship or similar experience is sufficient).

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