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Application specialist

Rotkreuz
DiaSorin
Inserat online seit: Veröffentlicht vor 10 Std.
Beschreibung

Application Specialist
Published on: Mar 26, 2026

Job Category: Sales

Employment type: Regular Full Time

Obsessed by Science. Entrepreneurial by Nature. United by Purpose.
Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.

As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios.

When you join Diasorin, you are not just filling a role. You are helping build what comes next.

Why Join Diasorin

Build What Matters
Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.

Innovate with Agility at a Global Scale
Work in an entrepreneurial environment that enables speed, collaboration, and global impact.

Grow in a People-Centered Culture
Thrive in a culture that values accountability, inclusion, and continuous development.

Job title

Application Specialist (m/f/d)

Work location

Field service for Switzerland – depending on the assigned region

Job Objective

Seamless integration of Diasorin systems into the routine operations of the client laboratory

Main Responsibilities

Preparing and conducting training sessions for customers on Diasorin systems

Implementation of new testing procedures for existing customers

Providing technical guidance and support to the sales team regarding the processing of Diasorin and third-party assays on Diasorin device platforms

Integration of Diasorin systems into the laboratory workflow

Responsibility for ensuring the smooth workflow of the systems

Routine customer visits, customer analysis, creation of workflows, and presentations to customers

Conducting customer training sessions

Supporting Customer Service and customers with application-related issues on-site, via remote maintenance, and over the phone

Monitoring the competition and documenting competitive activities

Evaluating customer requirements, e.g., optimizing workflows, establishing tracking systems

Conducting validations and comparative measurements in-house and in the customer’s laboratory

Collaborating on the application of applicable legal and corporate guidelines of the quality management system as well as guidelines for sustainable business practices within the area of responsibility

Active communication with Sales, Engineering, and Customer Service

Additional/other tasks that are reasonable within the scope of the position

Education

Completed training in the medical-technical field (BMA) or comparable vocational training

Work Experience

Depending on training, at least 2 years of professional experience, including relevant experience with corresponding devices/automated systems for medical laboratory diagnostics, ideally Diasorin systems, and experience in the field of immunology (ELISA, molecular, CLIA technology)

Additional knowledge and skills

Strong interpersonal skills (written and verbal communication skills in internal and external interactions, active listening, openness, a cooperative work style, ability to work in a team, and ability to accept criticism)

Confident and persuasive demeanor

Ability to think and act independently

Successful project and quality management experience

Strong technical understanding

Strong ability to self-organize, prioritize, and structure tasks and topics, along with a high degree of diligence and reliability

High sense of responsibility

Proficiency in MS Office (especially Excel, PowerPoint, and Word), and in-depth knowledge of Salesforce

Business-level proficiency in spoken and written French and English

Good German skills are a plus

Willingness to travel extensively, including regular overnight stays outside the assigned service area, and a valid Class B driver’s license

Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide.

Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

This posting and recruitment process are subject to applicable local laws and regulations in the country where the position is located. Additional employment disclosures, candidate rights, and employment conditions may apply based on local jurisdiction.

Individuals hired will be required to verify identity and eligibility to work and may be subject to a background check and drug screening where permitted by law. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. If assistance is required, please contact hr@diasorin.com .

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