The Opportunity
Reporting to the Key Account Director, the Key Account Manager plays a pivotal role in shaping and executing the commercial relationship with strategic accounts. Positioned at the forefront of client engagement, they are responsible for developing and implementing a tailored commercial strategy that drives growth, strengthens partnerships, and ensures long-term value creation for both the company and its clients.
What you'll get to do
Strategic Account Management:
* Develop and execute customized account strategies aligned with client goals and company objectives
* Monitor industry trends and account performance to anticipate needs and identify opportunities
* Collaborate with internal stakeholders to deliver integrated solutions and tailored offerings
Relationship Building & Stakeholder Engagement:
* Establish and maintain strong, trust-based relationships with key decision-makers and influencers
* Serve as the primary contact for strategic accounts, ensuring a seamless client experience
* Facilitate regular business reviews and strategic planning sessions with clients
* Navigate complex stakeholder landscapes to secure alignment and support across functions
Commercial Performance & Growth:
* Negotiate contracts, terms & conditions, and service levels to maximize account value
* Drive full sell-in and contribute to P&L management for assigned regions
* Oversee budgeting and reporting of sales data and key performance indicators
* Own the budget and forecasting process at sub-regional and account level, ensuring alignment with company targets.
We'd love to meet you if you have
Experience:
* Perfume and Cosmetics Industry and/or Travel Retail experience
* Previous experience in Cosmetics or Luxury is an asset
* 5-7 years Sales experience
Education:
* Bachelor’s degree (economics or business related)
Languages:
* Excellent command of English, other European languages an asset
Competencies:
* Excellent written and spoken communication
* Business Acumen
* Strong IT knowledge
* Able to work independently but in a collaborative way.
* Solution oriented approach – Flexibility and ability to work on various assignments.
A few things you'll love about us
* An entrepreneurial, creative and welcoming work culture
* A range of learning and development opportunities
* An international company with plenty of opportunities to grow
* A competitive compensation & benefits package
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