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Are you a great communicator who enjoys helping others? We’re looking for a Remote Customer Service Representative to support our clients and ensure excellent service — from the comfort of your home in Switzerland.
Type: Full-time / Part-time / Flexible
Department: Customer Experience · Support · Operations
Your Key Responsibilities
• Respond to customer inquiries via email, chat, or phone in a timely and professional manner
• Provide product or service information and resolve issues efficiently
• Maintain accurate records of customer interactions
• Collaborate with other departments to resolve complex cases
• Identify opportunities to improve the customer experience
• Uphold brand tone and values in every interaction
What You Bring
• Strong interpersonal and communication skills (written & verbal)
• Previous experience in customer service is a plus
• Ability to stay calm under pressure and multitask
• Tech-savvy and comfortable using support tools (e.g., Zendesk, HubSpot, CRM platforms)
• Fluent in English; German, French, or Italian is a plus
• Must live in Switzerland and be eligible to work remotely
What We Offer
✓ 100% remote position within Switzerland
✓ Flexible working hours to fit your lifestyle
✓ Friendly and inclusive team culture
✓ Paid training and onboarding support
✓ Competitive hourly rate or salary
If you enjoy solving problems and making people’s day better — we want to hear from you!
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Industries Human Resources Services
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Sign in to set job alerts for “Customer Service Specialist” roles. Customer Success Representative (part-time) Customer Management - Assistent (m/w/d) 30-50% Switzerland $18,000.00-$21,600.00 7 hours ago
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