Overview
Join to apply for the Star Assistant/Empfang und Telefon 40-100% (m/w) role at Mercedes-Benz Automobil AG. Merbag is an international company with 63 locations in 5 European countries and about 4100 employees. In Switzerland, Merbag has 28 locations and around 1400 employees, being the largest Mercedes-Benz dealer and a major employer in the Swiss automotive sector. The position is based at our Zweigniederlassung Bellach. The role focuses on representing Merbag and Mercedes-Benz to customers as the first point of contact and creating a positive brand experience.
Zur Verstärkung unseres Teams suchen wir per sofort oder nach Vereinbarung für unsere Zweigniederlassung Bellach eine kompetente und versierte Person als Star Assistant / Empfang und Telefon 40-100% (m/w).
Responsibilities
* Be the first point of contact for customers and convey the first impression of Merbag and Mercedes-Benz.
* Greet customers warmly, start the customer experience in the house, and maintain a welcoming atmosphere.
* Engage with customers in a friendly, articulate manner and offer beverages to make waiting times comfortable, enhancing the Mercedes-Benz brand experience at Merbag.
* Maintain awareness of important appointments and direct customers to the appropriate contact person as needed.
* Support the customer service and sales teams with administrative tasks and, due to professional competence, handle tasks in back-office and online customer care.
Qualifications
* Commercial or equivalent education and good IT skills.
* First work experience in the automotive industry is advantageous.
* Excellent written and spoken German; good spoken knowledge of at least one foreign language (E/F/I).
* Good organizational skills and flexibility to adjust work hours within a reasonable framework.
* Resilient and friendly personality even under increased workload.
Offer/Benefits
* Varied, challenging, and responsible tasks in a successful company with one of the world’s most coveted brands: Mercedes-Benz.
* Structured work environment to apply and develop your skills and knowledge.
* Modern employment conditions with at least five weeks of vacation, opportunities for qualification and ongoing training, and attractive benefits.
Application
* Cristina Lardieri
* Assistentin der Geschäftsleitung
* +41 62 787 51 12
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