Analyst, Learning & Capability Building (Chicago - Hybrid)
US - IL - Chicago
Human Resources
Professional Staff/Corporate
Full-time
Yearly US Dollar (USD) pay basis
Summary
The Opportunity
Hyatt Hotels Corporation is seeking a detail-oriented and collaborative Analyst, Learning & Capability Building to enable and enhance the execution of enterprise learning initiatives. In this role, you will work closely with Learning Program Owners to support high-impact programs such as Compliance & Risk and Leader Learning and AI Education. You will be responsible for translating complex inputs into clear, practical content and communications, coordinating execution across stakeholders, and ensuring programs are delivered with quality, consistency, and speed.
This is an opportunity to operate at a high level on enterprise learning initiatives, applying clear, structured thinking and sound judgment to produce executive‑ready insights, communications, and recommendations that enable timely and informed decisions. The role is well‑suited for someone who thrives in fast‑moving environments, is comfortable navigating ambiguity, and brings both analytical strength and strong execution capability to large‑scale initiatives.
The Role
Support administration and execution of enterprise learning programs like Compliance & Risk and Leader Learning and AI Education, ensuring timelines, deliverables, and outcomes are met or exceeded.
Partner with stakeholders to gather requirements and translate them into actionable, user‑centered deliverables.
Create, curate, and refine learning content, iterating based on user feedback, data, and evolving needs.
Manage program communications ensuring clarity, consistency, and alignment.
Manage learning operations (registration, logistics, vendor payments).
Maintain and update course curriculum, communications, and process documentation to ensure accuracy, relevance, and alignment.
Support discovery by gathering inputs, organizing insights, and identifying what matters most for users.
Gather and analyze data and metrics to inform decisions and continuously improve program impact and user experience.
Prepare and deliver executive‑ready reports and presentations, translating complex data into clear insights; present findings to leaders and drive data‑informed recommendations for program improvements.
Apply independent judgment and structured problem‑solving to ambiguous program challenges, synthesizing incomplete inputs into clear recommendations.
Leverage AI tools to improve speed and effectiveness.
Qualifications
Experience Required:
3–5 years of experience in Learning & Development, Organizational Development, Program Management, Sales Enablement, or a related field.
Strong project coordination and execution skills, including prioritization, trade‑off decisions, and stakeholder alignment across competing demands.
Experience managing multiple priorities across stakeholders.
Demonstrated ability to develop and deliver executive‑ready communications, including presentations, reports, and recommendations for senior leadership audiences.
Experience solving open‑ended problems and translating ambiguous business needs into structured analyses and recommendations.
Experience Preferred:
Experience supporting learning programs, projects, or initiatives.
Experience with content development or curation, ideally learning, enablement or instructional design.
Experience with learning content development, curation, or instructional design.
Familiarity with LMS/LXP platforms and learning tools, ideally Articulate, Colossyan, Canva or Skillsoft.
Experience working with data, reporting, and basic analysis.li>
Experience developing communications or stakeholder‑facing materials.
Experience in global or multi‑location organizations.
The position responsibilities outlined above are not exhaustive. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Salary and Benefits
Salary range: $75,000 - 85,000 per year, with potential for annual bonus. Additional benefits include: annual free hotel stays at Hyatt hotels globally, flexible work schedule, wellness initiatives (including a complimentary Headspace subscription), paid time off, medical, dental, vision, 401(k) with company match.
We welcome candidates who meet these qualifications and are inspired to enhance their careers. Our recruitment process respects third‑party agencies; please contact us first if you are representing a candidate.
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