Job Details
Job Title: IT Support Specialist
Location: Landquart, Switzerland
Type: Dispatch, On-site
Hours: 10-20 hours per week
Skills: Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking.
Job Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch,Onsite) "IT Support Specialist" in Switzerland.
Responsibilities
* Provide first- or second-level contact and problem resolution for customer issues.
* Work with third-party vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
* Have basic knowledge of the Mac operating system to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
* Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
1. Must hold a valid work permit in Switzerland.
2. Previous experience in the IT field.
Salary
Negotiable
Application
Send your English CV mentioning the position in the subject line (with a WhatsApp number) to paul.bristi@bcic-swiss.com.
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