* Daily correspondence in German, English, and French
* Sales conversations, acceptance, and processing of written and telephone reservations
* Guest check-out, including cash handling, and, if necessary, organization of luggage and transfer services
* Guest check-in, including escorting them to their rooms
* Maintenance of guest records
* Posting of daily revenues and daily closings (checking service invoices)
* Posting and billing of minibar charges
* Billing with individual departments and correct accounting
* Credit card and commission settlements
* Preparation and verification of guest and travel agency invoices
We want to be the best in Zermatt...
As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo — “doing good for our guests” and “hospitality by heart” — is something we truly live as a team. Become a part of it!
To strengthen our team, we are looking for motivated employees for the upcoming winter season 2025–2026. Apply now!
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* Professional experience in a similar establishment and in a similar position, either domestically and/or abroad
* Fluent spoken and written skills in German, English, and French
* Guest-oriented thinking and behavior, with a genuine enjoyment of interacting with people
* Team spirit, commitment, flexibility, and resilience
* Ability to work in an organized manner even in hectic situations
* Experience in accounting and/or a good aptitude with numbers is an advantage
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Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.
* Central staff accommodations in the heart of Zermatt and Täsch
* Employee, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
* A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
* Access to our pool area during dedicated employee swimming hours
* Through our development program, you have access to various courses, for example with the company Ritzy
* Discounts on seasonal or annual mountain lift passes with the Zermatt resident card
* Employees who are unable or do not wish to work both the winter and summer seasons in Zermatt are supported—together with our partner hotels—in finding a complementary position