Roche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-standing customer, Roche Diagnostics International AG in Rotkreuz, we are looking for a
Junior System Support Engineer Background:
The RDS R&D organization operates globally, with international teams across various sites and countries, and is structured into four networks and four chapter areas. They are currently seeking a passionate, proactive, and eager-to-learn individual to fill the role of Junior System Support Engineer within the R&D Service chapter, located in Rotkreuz (CH).
In this junior role, you will be trained and mentored to become a key technical contributor within a cross-functional environment. You will support the team in maintaining and troubleshooting Roche Diagnostic Systems throughout their entire lifecycle, from development to post-launch.
Tasks & Responsibilities:
Serve as a technical expert and primary point of contact for internal customers regarding all service aspects
Install Roche Diagnostics systems (hardware and software) according to installation manuals in the Roche Diagnostics Knowledge (RDK) database
Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting, and repair of hardware and software issues
Manage the deployment and servicing of various systems and their specific configurations
Ensure comprehensive documentation in accordance with established quality standards
Provide technical support for global development trials
Must Haves:
An academic degree in technical engineering (, Medical Devices, Electronics/Automation, Mechatronics, Mechanical Engineering) or completed technical vocational training ( mechatronic, electronics mechanic technician)
1-3 years of work experience during vocational training for example as an automotive mechanic, service technician or precision mechanic
Fluent in English and German
Strong logical thinking and a talent for troubleshooting technical problems across diagnostic hardware, software, or IT setups
A proactive, service-oriented team player with a strong desire to learn, ask questions, and develop hands-on skills in servicing diagnostic instruments
Nice to Haves:
High willingness to learn and work within a highly regulated industry and in laboratories with biosafety levels S1 and S2 (training will be provided).
What you are offered:
An opportunity to work in one of the most important pharmaceutical companies in the world
Modern campus with plenty of green spaces and meeting zones
Central location with highway access and train station nearby
Varied job profile
Home office option
Further training opportunities through temptraining
Working in a dynamic and motivated team
Good remuneration
You are welcome to send your complete application documents (german or english) to Ms Nadine Rutz.
Chemie Pharma Medizintechnik Zug Luzern Vollzeit Fulltime Servicetechniker Automatiker
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