Manager, BCOS Change Management & Communications
Location: Zurich, CH, 8005Lebbeke-Wieze, BE, 9280
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product.
We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.
We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
About the Role The BCOS Change Management & Communication Lead is responsible for driving the culture change, communication, and engagement strategy for the Barry Callebaut Operating System (BCOS). The role ensures organizational readiness, strong adoption of BCOS standards, and consistent messaging across all levels of the global organization.
BCOS is Barry Callebaut’s unified operating system designed to strengthen performance and drive operational excellence. Built on leading industry practices (IWS – Integrated Work Systems), it provides a structured, people‑focused approach to continuous improvement. It empowers teams with the skills, tools, and ownership needed to solve problems and elevate results. Through a Learn-Do-Teach mindset, it fosters collaboration, accountability, and a culture of ongoing development.
Key Responsibilities Include
Change Management Leadership: Lead the global BCOS change strategy, ensuring clear planning, stakeholder alignment, and structured change d...