This job is with JTI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At JTI we celebrate differences, and everyone truly belongs.
46,000 people from all over the world
are continuously building their unique success story with us.
83% of employees feel happy
working at JTI.
To make a difference with us, all you need to do is bring your
human best.
What will your story be? Apply now
Learn more:
Please, apply until the 20th of February 2026
Data Operations Manager (m/f/d)
Position
We're looking for a Data Operations Manager who ensures that reliable, high-quality data flows across the organization. You will manage the core data operations that enable fast, confident decision-making and help teams turn data into business value.
Responsibilities
As the Data Operations Manager, you will…
* Oversee daily operations of data platforms and pipelines to deliver accurate, timely data to business teams.
* Track and report on operational KPIs such as data uptime, freshness, and incident response.
* Define SLAs, standards, and escalation processes with IT, data engineering, analytics, and governance.
* Drive automation and efficiency improvements, with a focus on the Swiss market.
* Ensure compliance with Swiss market data law, data privacy, security, and regulatory requirements.
* Act as a key partner to marketing stakeholders, ensuring their data needs are understood and met.
Requirements
* University degree in Information Systems, Computer Science, Data Management or similar
* Proven experience in data operations, data science, data management, IT project management roles
* Solid experience managing data pipelines, cloud platforms (AWS, Azure, GCP), and ETL/ELT tools, as well as a background in monitoring, incident management, and operational support, will be a plus
* Strong understanding of data lifecycle management, governance, and quality monitoring and familiarity with modern data warehouses/lakes (Snowflake, Redshift, Big Query, Databricks) is a must
* Strong problem-solving, organizational, and governance skills
* Fluent English, good command of German or French is a plus
What To Expect
Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy.
Are you ready to join us? Build your success story at JTI. Apply now
Next Steps
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.