City Team Lead Community Manager (M/W)
What does the job involve?
* Showcase your product – take pride in your centre looking it’s best.
* Providing Excellent Customer Service – give fantastic service to existing customers.
* Grow your business – showcase your centre to new customers – show them the benefits of flexible working.
* Team – Manage a winning, customer focused team.
Additionally as City Team Lead Community Manager you will:
* Organise and co‑coordinate a city‑wide programme of community events.
* Plan and optimise the time of your people.
What makes a great City Team Lead Community Manager?
* Enthusiastic – always has a positive attitude for your customers.
* Resilient – enjoys challenges and adapts to change; consistently demonstrates energy and passion.
* Influential – confident and approachable; delivers results by building strong relationships with customers.
* Pride – pays attention to detail; takes responsibility for maintaining high standards.
* Motivated – takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count.
* People – sets clear goals and expectations, supports and encourages your team. Leads by example, provides feedback and develops team members.
* Planning – identifies goals and uses available resources to formulate a strategy to achieve them.
Rising at Regus
Our structured training and development programme supports those who deliver results and have the right ambition. You can quickly progress to Operations Director and then to Operations VP. These are senior roles responsible for running a portfolio of centres across a city, ensuring we deliver the highest standards of customer service.
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