Customer Logistics Specialist
The role of a Customer Logistics Specialist is pivotal in ensuring seamless order execution, accurate invoicing, and efficient product flow while upholding quality, regulatory, and financial standards. As a key point of coordination between customers, distribution centers, manufacturing sites, and logistics providers, this position requires strong organizational skills and attention to detail.
Key Responsibilities:
* Manage the full order-to-invoice cycle, ensuring timely and accurate processing.
* Issue shipping documentation and ensure compliance with import/export regulations.
* Handle supplier and tolling fee invoices, investigate discrepancies, and manage payment issues.
* Coordinate product returns, reworks, and cost allocation to appropriate stakeholders.
* Oversee transportation between manufacturing sites, warehouses, and customers, including international shipments.
* Monitor logistics incidents and collaborate with global teams to resolve transportation issues.
Required Skills and Qualifications:
* A bachelor's degree in Supply Chain, Business Administration, or a related field.
* At least 3 years of experience in an international supply chain environment, ideally within the pharmaceutical or consumer goods sector.
* Strong knowledge of distribution processes and export logistics.
* Experience working with logistics partners (3PLs, freight forwarders) and suppliers.
* Proficiency in SAP and Microsoft Office tools.
Benefits and Opportunities:
* This role offers a unique opportunity to work in a fast-paced international supply chain environment.
* Opportunities for professional growth and development in a dynamic team.
* A chance to work with a range of stakeholders, from customers to logistics providers.
About the Role:
This mid-senior level position is a full-time opportunity that requires strong analytical and problem-solving skills. The ideal candidate will be able to deliver results under pressure and have excellent communication skills.