Your Mission
You
* are passionate, dynamic, flexible, and reliable
* like the luxury environment and understand luxury clients’ needs
* are willing to build your network and develop relationships with your clients
* love working in a team
* are sensitive to craftsmanship and high-end products
Here is the perfect opportunity for you to join our team as Sales Associate for a 6-month fixed-term contract at our Montblanc Boutique in Geneva.
The Sales Associate is responsible for:
* Achieving sales targets, monitoring individual and boutique sales goals, and identifying opportunities to gain new clients and increase sales
* Possessing impeccable product knowledge and engaging clients with appropriate products and collections
* Providing exemplary customer service and managing the ASS inventory
* Handling VIP customers, developing long-term client relationships, and converting prospects into buyers
* Maintaining the customer database according to CRM standards and contributing to its quality through review, update, and cleaning
* Ensuring proper visibility inside and outside the boutique
The Sales Associate also ensures:
* Adherence to boutique security and loss prevention procedures
* Regular inventory checks and stock controls
* Goods receipt, stocking, and transfer of goods
* Expertise in a selected product category and knowledge sharing with team members
Your desired skills:
* 5+ years of experience in retail or luxury brand environments
* Background in retail or hospitality with a passion for luxury
* Interest in the Maison's history and culture
* Strong interpersonal and sales skills
* Proactivity and excellent selling skills
* Team spirit and collaboration
* Strong communication skills with clients, team, management, suppliers, and partners
* Deep knowledge of the product portfolio
* Proficiency with till systems (SAP, GK), Salesforce, and Microsoft Office
* Fluency in French and English; additional languages are a plus
Why join us?
* We prioritize integrating, developing, and supporting our people
* Potential growth opportunities within Montblanc and the Richemont group
* Join a friendly, dynamic team where knowledge sharing is encouraged
* Enjoy diverse, interesting, and challenging daily activities
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