Product Manager (Business Communication Services)
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About the Role
The rapid development in the world of business communication drives us to constantly learn new things and enhance our basic voice-communication services. As an experienced Product Manager, you will be responsible for the further development of our business communication portfolio, including SIP trunking, Managed SBC (Session Border Controller), and connectivity to cloud communication platforms such as Teams or WebEx. You will work closely with marketing and development teams, focusing on the entire lifecycle management of a high-revenue sub-segment of our portfolio.
Key Responsibilities
1. Lifecycle management and enhancement of the business communication portfolio, focusing on Trunk, SBC, and cloud communication services.
2. Creation and market launch of new products, managing the lifecycle of existing products.
3. Implementation of modern, automated, and standardized processes.
4. Responsibility for all aspects of the product, from vision to market launch.
5. Implementing projects with our development team using an agile approach.
6. Collaborating closely with internal teams and external partners to ensure excellent customer experience.
7. End-to-end commercial and technical responsibility for the products, including collaboration with sales, marketing, and engineering.
Minimum Qualifications
* Degree (ETH/Uni/FH) in ICT, business administration, or similar fields.
* Experience in product management, cloud communication, SIP trunking, session border controllers, and agile product development.
* Proven ability to lead projects and manage complex contexts.
* Stakeholder management experience in complex structures and confident negotiation skills.
* Enthusiasm for digital innovations and technological trends across business segments, from small to large corporate customers.
* Strong communication skills, proactive, solution-oriented working style.
* High initiative, decisiveness, structured working approach.
* Flexibility, adaptability, and ability to understand complex issues.
* Residence in Switzerland.
* Fluent in German and English; French is an advantage.
We offer flexible working options, including office-based or home office, exposure to agile methods and latest technologies, attractive benefits, and professional development opportunities. Discover your benefits with us.
Interested? Apply now.
Questions? Find answers to common questions here.
Note: Swisscom does not accept agency CVs. Please do not forward CVs to our job's email or to Swisscom employees. We are not responsible for fees related to unsolicited CVs.
Contact
Paskal Quinter
HR Talent Attraction & Sourcing Specialist II
Paskal.Quinter@swisscom.com
+41 (58) 2234396
Location
Swisscom (Schweiz) AG, Alte Tiefenaustrasse 6, 3048 Worblaufen
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