The company
The Sales Operations Manager is a key role within EM Microelectronic, reporting directly to the VP Sales & Marketing. This position acts as a strategic and operational bridge between the worldwide Sales & Marketing team and other core departments including Global Supply Chain, Finance, and Operations. The role supports executive decision-making by ensuring accurate data, streamlined processes, and proactive collaboration across functions.
Job description
Key Responsibilities
Sales Data Management & Reporting
1. Own and manage core sales data
2. Ensure consistency and quality of sales data across departments
3. Monitor performance, identify trends, and highlight areas for improvement
Sales Forecasting & Planning
4. Coordinate the global forecasting process with regional Sales Managers, Business Units, and Supply Chain
5. Use historical and current data to drive accurate short- and long-term sales projections
6. Support the definition of annual budgets and multi-year strategic planning
Cross-Functional Collaboration (S&OP)
7. Act as a strategic liaison between Sales, Finance, and Operations
8. Support Sales & Operations Planning (S&OP) processes to align demand and supply
9. Streamline cross-departmental communication and reduce duplicated efforts
Sales Tools, CRM & ERP Systems
10. Lead the implementation and optimization of ERP/CRM tools supporting sales processes
11. Ensure smooth integration and usability of systems, working closely with IT and external consultants
Pricing & Revenue Management
12. Prepare and deploy price list updates across platforms
13. Coordinate pricing consistency across teams and regions
Sales Enablement & Team Support
14. Provide operational and analytical support to the global sales team, enabling them to focus on customer engagement
15. Assist with transactional tasks, reporting, and the management of sales documents and contracts
16. Support onboarding and ongoing training initiatives related to tools and processes
Communication & Organizational Alignment
17. Facilitate structured communication across the sales team and executive leadership
18. Ensure clarity of goals, updates, and priorities across global stakeholders
19. Manage risk assessments and mitigation follow-ups related to sales execution
Profile
20. Bachelors degree in Business Administration, Engineering, Economics, or a related field; a Masters degree is a plus
21. Excellent communication and stakeholder management skills, with the ability to collaborate across functions and regions (Asia, Europe, Americas)
22. Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment
23. Basic financial literacy, including familiarity with budgeting and margin analysis
Professional requirements
24. At least 5 years of experience in Sales Operations, Business Operations, or similar roles within the semiconductor, electronics, or high-tech manufacturing industry.
25. Strong analytical mindset with the ability to interpret large datasets
26. Business acumen: Understanding of sales processes, go-to-market strategy, and financial principles such as margin analysis, budgeting, and forecasting
27. Technical proficiency: Advanced Excel and Power BI skills (e.g., pivot tables, data models, automated dashboards) Hands-on experience with ERP and CRM systems (SAP, Salesforce, or Microsoft Dynamics preferred)
Languages
28. Fluent in English (written and spoken)
29. Any other language (mainly french) would be an asset
Rue des Sors 3
Marin (Neuchatel)
Switzerland
Company address
EM Microelectronic-Marin Ltd
Rue des Sors 3
CH- Marin-Epagnier
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