WHO YOU ARE
Logistics is your passion, and you are fascinated by a vibrant retail environment.
You view logistics from the perspective of our customers: as a service in action.
* You have a background in logistics or business administration, and previous experience in the logistics‑retail sector.
* You demonstrate a strong sense of responsibility, reliability, and analytical skills.
* You have excellent computer skills and passion for IT tools. Especially Excel has no secret for you.
* You are resilient and known for your quick grasp of concepts, as well as your ability to think tactically and operationally.
* You can express yourself confidently in local language and English (at least C1 level).
* Your communication skills are strong, and you can build trust across functions.
* Proven experience in utilizing technical equipment.
* Proven record of applying and taking personal initiatives.
* Confident and clear communication in English both written and verbal.
* Excellent computer skills and high proficiency in Microsoft Office.
* Proven analytical and numeric skills and the ability to identify and address required actions.
* Experience in problem‑solving and process improvement.
YOUR RESPONSIBILITIES
* Take a lead in ensuring operational excellence, performance, and development of fulfilment units within the market. Strive for high performance at the lowest possible cost and long‑term profitability, acting responsibly to create a great customer experience.
* Drive continuous improvement and secure fulfilment of products through all sales channels with great lead times, availability, and quality at the lowest possible costs, enabling an affordable price and profitability.
* You are responsible for optimizing the flow planning for efficient internal end‑to‑end operations.
* You support the Team Leaders with resource and equipment planning.
* Securing, together with the Fulfilment Integration Team, that all prerequisites for an efficient and customer‑centric operation are in place.
* Contributing to the capacity planning in the unit.
* Ensuring good communication so that new set‑ups and planning are adopted by the relevant unit teams.
* You’re planning, leading, and performing tasks for major areas of responsibility, including picking, packing, unloading, loading, and replenishment of goods/orders within the agreed time, with the customer in focus.
* You’re responsible for achieving the goals determined by the Fulfilment Operations Manager or Team Leader, supporting overall fulfilment operations goals and achieving excellence in running operations.
GOOD TO KNOW
* 28 vacation days (based on a 100% workload)
* 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
* Very attractive social benefits
* 15% staff discount on your purchase - in every Swiss IKEA store
* We pay between 85% and 100% of your yearly travel ticket if you travel to work by public transport
* Unlimited access to the LinkedIn learning platform
* Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
* Bonus payments for all employees
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