PpBuilding the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. /p pSwissquote is Switzerland’s leading online banking group, listed on the SIX Swiss Exchange, serving private and institutional clients worldwide. /p pOur +1200 employees work in a flexible way, without dress code and in multicultural teams. /p pBy having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on Instagram. /p pWe are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. /p pAre you all in? Don’t be shy, apply! /p h3Job Description /h3 pWe are looking for our future bLATAM Desk Manager /b to be a key member of the Sales team at Swissquote Switzerland. Reporting directly to the Head of Retail Sales, you will lead and develop a team of sales professionals dedicated to the Latin American market, with the objective of driving revenue growth and building long-term relationships with retail clients. /p h3Operations Management /h3 ul liDefining and executing the commercial strategy for the LATAM retail segment in alignment with the bank’s overall objectives. /li liMonitoring and analyzing sales performance (KPIs, conversion rates, client activity) to identify growth opportunities and areas for improvement. /li liCollaborating with Marketing, Product, Trading, and Customer Care teams to ensure a seamless client journey and alignment of commercial initiatives. /li liDeveloping strong relationships with high-value retail clients and key partners across LATAM to better understand their needs and deliver tailored solutions. /li liIdentifying new business opportunities and expanding the client acquisition pipeline across the region. /li liEnsuring compliance with internal policies and applicable regulations for the targeted markets. /li /ul h3Team Management /h3 ul libLeading and supporting your team /b ul liFostering a positive work atmosphere where employees feel motivated, valued, and connected to the team and the organization. /li liPromoting collaboration, trust, and cohesion among team members. /li liAddressing any potential conflicts among team members to your senior management and/or HR Partner. /li liSupporting employee growth through training, mentorship, coaching, and advancement opportunities. /li /ul /li libHiring /b ul liLeading the recruitment process with your Talent Acquisition Partner. /li liEnsuring new hires are properly introduced to the team, the organization, its culture, policies, and their specific roles. /li /ul /li libPerformance Management /b ul liSetting performance expectations, providing feedback, conducting performance reviews, and addressing any performance issues. /li liConducting under performance process with the help of your Senior Management and HR Partner. /li /ul /li /ul h3Qualifications /h3 ul li8+ years of experience in bsales within financial services /b, ideally with exposure to bretail clients and LATAM markets /b. /li liProven leadership experience managing and developing sales teams. /li liStrong understanding of trading products (FX, CFDs, equities, crypto) and retail client dynamics. /li liGood knowledge of LATAM market specifics (client behavior, culture, regulatory awareness). /li liExcellent communication and interpersonal skills. /li liAbility to work in a fast-paced, performance-driven environment. /li liStrong organizational and analytical skills. /li liLanguages: bSpanish and English (fluent mandatory) /b; Portuguese is a strong plus. /li /ul /p #J-18808-Ljbffr