Ph3Founded in 1894, Universal Genève /h3 phas always linked art, architecture, and watchmaking prestige. Today, we are entering a new era. Reinterpreted from a contemporary perspective, the Maison's legendary icons reveal a refined balance between functional beauty, design precision, and mechanical mastery. /p h3For Those Ready To Build A Legacy /h3 pProactive leaders who understand the luxury watch market and seek to build something truly historic are invited to join us in our revival. You will play an essential role in opening a completely new chapter for "Le Couturier de la Montre" as we establish our global retail foundation in the prestigious city of Geneva. /p h3The Leader We Seek /h3 pYou are an inspirational leader and a self‑starter ready for a true entrepreneurial challenge. As the Flagship Boutique Director for our Geneva boutique, you are at the center of Universal Genève’s historic revival. Because this is the very first boutique to be established for the brand worldwide, you are stepping in to define the flagship’s identity, build the team from the ground up, and lead an Assistant Boutique Director and a team of Client Advisors. /p h3Client Experience Hospitality /h3 ul liYou will act as the perfect host, delivering exceptional, personalized client experience for local and international clientele where every gesture is uniquely tailored, never off‑the‑rack or scripted. /li liYou will deliver a threaded journey, guiding the relationship seamlessly from first inquiry to final delivery with absolutely no handoffs. /li liYou will know how to read the room to anticipate the client's mood and collection, building bespoke client‑ling strategies to boost loyalty. /li liYou will take complete ownership as a master of service recovery, ensuring that if an issue arises, you "stitch" it before the client even flags it. /li /ul h3Expanding the Legacy /h3 ul liYou will act as our primary brand ambassador, representing Universal Genève at the highest level to introduce the reborn brand to an exclusive circle. /li liYou will build active, high‑level strategic partnerships with Geneva's elite ecosystem to make the flagship a highly recommended destination. /li liYou will design and host highly exclusive private viewings and tailored experiences that showcase our mechanical mastery. /li liYou will cultivate proactive growth by identifying and connecting with high‑value individuals, fostering influential contacts across the city. /li /ul h3Commercial Operational Excellence /h3 ul liYou will drive a high‑value client business, taking full PL ownership and acting as a true entrepreneur to ensure the flagship's commercial success. /li liYou will monitor market trends and business metrics, adapting strategies based on data to consistently exceed financial targets. /li liYou will oversee daily operations, inventory, and boutique security to maintain a flawless, high‑standard back‑of‑house environment. /li /ul h3Team Leadership Development /h3 ul liYou will partner with the Maison to recruit and build a team from scratch, overseeing a team of client advisors and a concierge who perfectly embody the brand. /li liYou are an inspirational, proactive leader who elevates the craft and breathes life into the Maison's culture of prestige. /li liYou will coach and mentor the team directly on the boutique floor, refining their skills in relationship management and high‑end hospitality. /li liYou will ensure seamless cross‑department collaboration with the UG HQ team and the conciergerie, upholding our strategic vision in all interactions. /li /ul h3What Will Make You Successful /h3 ul liYou bring at least 8 years in a senior leadership role overseeing a luxury retail environment. While a background in fine watchmaking is preferred, an exceptional track record in high jewelry, hospitality or luxury fashion is highly valued. /li liYou possess a deep understanding of the luxury watch market and have a proven track record of driving high‑value client business. /li liYou bring a profound knowledge of the Geneva and Swiss market. An established local network is considered a distinct advantage. /li liYou are a true expert in relationship management and clienteling. You deliver exceptional, personalized client experience and design bespoke client‑ling strategies to boost loyalty among your collectors. /li liYou are completely fluent in French and English. Additional languages are a plus. /li liYou are an eloquent, refined communicator. You articulate the Maison's reborn vision flawlessly to both exclusive collectors and internal teams. /li /ul h3Tailor a New Legacy /h3 pEvery magnificent revival requires a visionary to guide it. If you are ready to measure, cut, and stitch the future of our retail excellence, we invite you to shape the vision of our Geneva flagship. Join Universal Genève, and craft an unforgettable experience for the world's most discerning collectors. /p h3Your new employer /h3 pWe encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well‑being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued. /p h3Benefits /h3 ul liHome office (depending on position requirements) /li liReferral program /li liDevelopment opportunities /li liCulture of feedback /li /ul /p #J-18808-Ljbffr