Ph3The Company /h3 pFull Stack Supply Co (FSSC) is a multi‑brand group building a new era of outdoor sporting equipment brands that put people and the planet first. Independent brands Faction Skis, United Shapes, and phaenom footwear share a commitment to catalyze the outdoor industry through award‑winning product design and forward‑thinking omnichannel distribution brought to life by expert teams in Europe, North America, and Asia sharing decades of experience. The group engages a global fanbase through in‑house film productions and partners with other impact‑driven organizations such as 1% for the Planet and Protect Our Winters. The group is committed to incorporating sustainable practices across the business, inspiring activism and driving positive environmental and social change, using each independent brand as a platform to catalyze a more inclusive, equitable, and regenerative future for all. /p h3The Role /h3 pBased in Le Chable, Valais, CH- Hybrid | Full time (100%) | Asap /p pWe're looking for a commercially‑minded eCommerce leader to drive profitable DTC growth across FSSC's brands by owning eCommerce trading performance, forecasting, digital commercial strategy, and cross‑functional execution. /p h3eCommerce trading and commercial performance /h3 ul liOwn the commercial performance of our eCommerce business across brands, markets and seasonal phases /li liLead weekly trading reviews, monitor performance against targets and translate insights into clear actions across revenue, conversion, AOV, margin, stock and customer behaviour /li /ul h3Forecasting, planning and reporting /h3 ul liOwn seasonal forecasting and in‑season re‑forecasting, turning business targets into practical commercial plans by brand, market and channel /li liProvide clear, timely and action‑oriented reporting, identifying risks and opportunities early and recommending corrective action /li /ul h3Campaigns, merchandising and trading execution /h3 ul liOwn the eCommerce trading calendar, including product launches, promotions, campaign cadence and key trading moments /li liDefine site merchandising priorities and work with the wider team to ensure customer journeys, product visibility and stock availability support commercial objectives /li /ul h3Digital growth direction /h3 ul liSet the commercial direction for paid media, CRM and retention activity in partnership with internal stakeholders and external agencies /li liHelp guide budget allocation, campaign priorities, testing plans and optimisation opportunities across acquisition, conversion and repeat purchase /li /ul h3Platform, agency and roadmap leadership /h3 ul liOwn prioritisation of the eCommerce development roadmap based on business impact /li liManage external development partners, ensure projects are clearly scoped and delivered, and maintain oversight of platform health in collaboration with Ops and other system stakeholders /li /ul h3Cross‑functional collaboration /h3 ul liWork closely with Marketing, CX and Ops to improve coordination and execution across the full DTC journey - from launch planning and stock availability to customer experience, fulfilment and post‑purchase touchpoints /li liOwn the commercial strategy for our Pro program, ensuring its role, policies and performance expectations support our broader DTC, margin and customer strategy /li /ul h3Team leadership /h3 ul liLead and prioritise the work of the small eCommerce team, creating clarity on ownership, improving ways of working and building a more proactive, commercially led eCommerce function /li liSupport team development through clear direction, feedback and accountability /li /ul h3Requirements /h3 pWe are looking for someone with strong commercial eCommerce judgement and the ability to operate across both strategy and execution. /p pYou should bring: /p ul li6+ years of eCommerce experience, ideally in premium consumer goods, outdoor, sporting goods, fashion or another seasonal, margin‑sensitive category /li liStrong understanding of eCommerce trading, including revenue, conversion, AOV, margin, stock, traffic and promotional performance /li liExperience owning or materially influencing eComm performance across multiple markets or channels /li liStrong forecasting, reporting and analytical capability /li liExperience leading trading calendars, launches, promotions, merchandising priorities and campaign planning /li liA good understanding of CRM, paid media, retention and customer acquisition, even if you are not a hands‑on channel specialist /li liConfidence working with Shopify or similar eCommerce platforms /li liThe ability to brief, prioritise and manage external development or digital partners /li liStrong cross‑functional leadership skills, especially with Marketing, CX, Operations and external agencies /li liA proactive, organised and decisive working style /li liPeople management experience or clear leadership potential /li liFluent written and spoken English /li /ul h3Benefits /h3 ul liAn opportunity to develop professionally working with international regulations and cultures around the world each day, while working 200m from the Verbier gondola /li liEmployee discounts on Faction, United Shapes snowboard, and Phaenom ski boots as well as pro deals with our key partners /li liA Verbier season pass /li liAn energetic and dynamic team within a fast‑paced, sometimes high‑pressure environment /li liBrands with a strong identity and values that resonate with our fans and team members /li /ul /p #J-18808-Ljbffr