Overview
Direct message the job poster from Cognizant Life Sciences Manufacturing.
Cognizant Company is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance. Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architecture and solutions covering all IT, OT and IoT applications, infrastructures and services.
About the role
We are seeking a Senior IT Engineer with GxP experience to join our team for a L2/L3 support role onsite in Bulle, Switzerland.
The ideal candidate should have strong IT knowledge (must) with basic experience in DeltaV/Syncade and should be highly motivated, innovative, and a self-starter, possessing excellent interpersonal and problem-solving skills. French and English communication skills are required.
Responsibilities
Support for DeltaV and Syncade will be provided as part of a Managed Services project, focusing on the IT aspects of both applications. Dedicated automation teams are already in place, so while configuration experience is beneficial, it is not a requirement.
End to end IT incident management
Redact Knowledgebase article for future incident resolution
Monitoring Application health
Proactive and reactive problem management
Create and manage problem tickets
Coordinate end to end problem resolution (Infrastructure, Network, DB & product vendors as appropriate)
Change Management: Follow up on change activities
Perform change activities as needed (IQ/OQ tests)
Application Operations & Lifecycle Management: Manage application patching (installation, coordination with product vendor)
Create installation procedures as appropriate
Create and manage asset information in CMDB
Manage application accesses (create/modify/disable)
Create/update configuration guide
Requirements
Senior IT profile with 5+ years of relevant experience
Experience in the pharmaceutical industry preferred
Familiarity with ISA 88 and GAMP guidelines is a plus
Strong analytical, documentation, and interpersonal skills
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Pharmaceutical Manufacturing
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