Come to AXA, Switzerland's leading insurance company, as
Your contribution
* Developing Conversational AI Solutions using state-of-the-art software engineering methods
* Building virtual agents (voice/chat bots) to automate customer interactions in production environments
* Use GenAI to augment the contact center workplace
* You have a can-do mindset with a great curiosity for new concepts and ideas
* Setting developer standards and providing stable operations incl. standards, security and regulatory compliance
* Analyze technical trends in the field and drive innovation and make sure the application is eventually running smoothly
* Participate in or lead knowledge exchanges within the local AXA (Gen)AI Community
* Effective communication with different stakeholders to understand their needs and drive user adoption
Your capabilities and talents
* Experience in GenAI project and in particular with automation of customer contact workflows.
* Experience in understanding a business challenge, designing solution approaches, and transforming them into tangible, measurable value together with a team
* Experience in GenAI principles (e.g. RAG, CoT, Agents) and GenAI Frameworks (e.g. Langchain/Langsmith, Vector Stores)
* Minimum 4-5 years of experience in DevOps (Git Flow)
* Basic experience in at least one Web UI Framework, preferably React
* High proficiency in Python & working with cloud technologies, preferably Google Cloud Platform
* Collaborative, creative, product and user focused
* Passionate about generating business value and drive the user adoption
* Master or Ph.D. degree in Computer Science, Data Science, Machine Learning, or related quantitative field.
* Fluent German and English
Contact us
Please contact for any questions you may have regarding this open position Ute Schläfli Recruiting Manager via E-Mail ute.schlaefli@axa.ch
About AXA
Every success story starts with self‑belief. At AXA, we see ourselves as a partner that supports and believes in you. This is why we challenge and encourage you and proactively show you opportunities for your future. We motivate you and offer you freedom so that you can bring together things that are important to you. Together with your commitment and individual contribution, this creates a forward‑looking partnership. For you, for us and for our customers. And not just for now. But also for the long term.
Write your own success story with us. Know You Can.
#J-18808-Ljbffr