For our customer located in Kaiseraugst/Switzerland we are currently looking for a
: System Process Specialist
(m/f/d)
Location: CH-Kaiseraugst
Branch: Pharma
Start date: Sep 15
latest Start Date: Oct 15
Planned duration: 1 year
Tasks & Responsibilities
● Provide technical support and act as a first level support function to coordinate system, interface or transmission between SAP systems and SAP or non-SAP systems related issues in day-to-day distribution and logistics operations. Example: IDoc Monitoring,
TIBCO Middleware Monitoring incl. management & resolution.
● Provide training to the end users on how to handle the system issues or how to find the information or new system functionality
● Participate in global projects (S/4 HANA) that aim to harmonize the overall supply chain processes and simplify the system landscape (define, design, build, test, deploy, related activities). Support CSV activities.
● Provide support and advanced knowledge for the clinical distribution related processes
● Apply / implement best practices, standardization and optimization of distribution processes across PTDS, with a focus on lead time, ensuring supply chain and inventory optimization for a scope of 500+ clinical studies and CHF 900 Mio in inventory.
● Supports the system & process chapter strategy in line with the overall distribution strategy, responsible for system and process strategy execution.
● Responsible for daily operational business continuity.
● Identify and drive root cause analysis, process and performance improvements.
● Acts as the main contact for IT partners and teams (e.g. second level support functions)
and follow-up on corrective or preventive actions.
● Acts as a role model with an exemplary mindset of continuous improvement and global thinking.
● Accountable for innovation and RPA (robotic process automation) in the chapter
● Responsible for managing advanced analytics and reporting capabilities (SAC – SAP Analytics Cloud)
● Fosters a learning and collaboration culture within and across the chapters
● Acts as a coach and consultant for the distribution organization to support effective issue resolution and cascading of information to stakeholders, manages escalations
Must Haves
● Degree (BA, MS, MBA) in a technical, business or supply chain field or associated relevant experience ***
● 5-7+ years operational experience in (Clinical) Supply Chain / Distribution / Planning *****
● Strong understanding of E2E supply chain management and systems, with a key focus on
warehouse, transportation management and logistics (SAP ECC 6.0, preferred SAP S/4, SAP TM, SAP EWM); *****
●Excellent knowledge of clinical supply chain distribution processes, industry best practices, and applicable tools and systems to enable operational excellence. **
●Excellent English verbal/written communication and presentation skills, including ability to simplify what is complex and focus the audience on key messages and experience in communicating with senior leadership representatives. **
● Experience with SAP ECC 6.0, preferred SAP S/4, SAP TM, SAP EWM; S/4 including business interface monitoring or experience in SAP projects.***
●You are action-oriented and can influence and lead both internal and external stakeholders.
●You demonstrate curiosity, active listening, and a willingness to experiment and test new ideas when appropriate focusing on continuous learning and improvement.
●You have a collaborative and agile mindset, actively looking to contribute to global, cross-functional teams and develop a self-directed team organization.
●You solve problems and can manage complex situations autonomously
●You can manage multiple tasks and priorities
Nice to Haves
●Experience in agile organizational models and leadership styles
● LEAN and OE experience
● APICS and/or SCOR certification, or associated relevant experience
● Operational Excellence/Six Sigma/Lean training is a plus