Overview
Mandarin Oriental Palace, Luzern is looking for a Chief Steward to join our Stewarding team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. The Mandarin Oriental Palace, Luzern is an iconic Belle-Époque landmark offering a premier luxury experience with 136 rooms and suites, three/four restaurants, a bar, meeting facilities, a spa and a fitness room.
About The Job: Based at the Mandarin Oriental Palace, Luzern within the Stewarding Department, the Chief Steward will manage the Stewarding Department and report to the Executive Chef.
Responsibilities
* Induction, training and coaching of the stewarding team
* Doing rosters for the department
* Control of cleanliness in compliance with hygiene standards in the stewarding, kitchen and back office areas
* Responsible for the cleaning, care and storage of porcelain, glass, cutlery and kitchenware
* Cleaning of all kitchen equipment, appliances, floors and walls
* Waste disposal according to company guidelines
* Control and proper use and maintenance of the machines and devices provided
Qualifications
* Completed vocational training in the hotel or catering industry and preferably several years of experience in the stewarding or kitchen area
* Strong service orientation and independent, efficient and orderly way of working
* Strong quality awareness and organizational talent
* Flexibility – weekend and holiday shifts are required
* Excellent manners and well-groomed appearance, with a positive charisma
* Open-mindedness, sense of responsibility and ability to work in a team
* Good knowledge of German and English. Additional foreign language skills are an advantage
Our Commitment to You
* Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
* MOstay. The MOstay programme offers complimentary nights and attractive room rates for you and your loved ones.
* Health & Wellness for Colleagues. Aimed at ensuring work-life balance and wellbeing with health benefits and wellness programmes.
* Swiss Deluxe Hotels. Access stays at prestigious properties across Switzerland as part of the Swiss Deluxe Hotels network.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* Hospitality
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