Shop Assistant (f/m/d)
Department: Rooms Division, Front Office & Guest Services
Employment Type: Seasonal - Full Time
Location: Switzerland - St. Moritz
Description
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
At Eleventy Milano, they believe in the idea of a world where people strive to become the best version of themselves through their gestures and actions. Smart luxury is a modern interpretation of the human journey through the world with a versatile and casual style. Eleventy is recognised by its belief in the importance of family relationships and always looking for the positive. For them, style and elegance are not ‘visible’ but ‘tangible’, and luxury is not loudly proclaimed but noticed. The main characters are authentic, modest, positive and self-confident. Being Eleventy means being in touch with yourself.
To support our Eleventy Shop team, we are looking for you as a Shop Assistant for the 2025/2026 winter season!
Key Responsibilities
A position in an Eleventy store involves sales and styling duties, with a focus on providing a luxurious customer experience based on Italian hospitality. Key responsibilities include:
Building customer relationships
Providing personal styling advice
Achieving sales targets
Maintaining the store's visual and operational standards
Processing transactions such as sales, returns and refunds
Inventory management
Assisting with store events
Communication and teamwork
Skills, Knowledge and Expertise
Completed training in sales or comparable training
Professional experience in a similar position in a comparable shop
Professional competence, creativity and attention to detail, as well as a very high awareness of quality
Structured and organised way of working
Keen interest in team-oriented work
Good German and English skills are a prerequisite; any additional foreign languages are an advantage
Benefits
Live and work in the heart of the Engadin Alps
A wide range of opportunities to shape your career
A pleasant working atmosphere in a young and dynamic team
International career prospects and development opportunities
Outstanding employee benefits in all Kempinski hotels, among others
Staff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen and a wide range of dishes in our staff restaurant
Free use of the in-house daycare centre for employees' children
Monthly staff activities such as skiing, snowboarding and cross-country skiing courses, hiking trips, spa evenings and German courses
Internal ‘Feel Good Committee’ to help shape all welfare issues
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