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The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.* **\_\_utmv Cookie**: This is a persistent cookie. It is used for segmentation, data experimentation and operates with the \_\_utmz cookie to improve cookie targeting capabilities.Please also see section Additional Information about Google Analytics# **Additional Information about Google Analytics**This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") in the US.Google will use this information for the purpose of evaluating the use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.Google does not associate IP addresses with any other data held by Google..Lang: This cookie is used to remember a user's language setting and to display the AWLI Button in the appropriate language. The cookie expires at the end of the session.Bcookie: This cookie to uniquely identify devices accessing LinkedIn to detect fraud and abuse on the platform. The cookie expires after two years. Lidc: This cookie is used to optimize data center selection and expires after 24 hours.**JOB SUMMARY**The Global Process Owner role plays a pivotal role in designing, implementing, and optimizing specific frameworks across all gategroup brands and regions. The role ensures alignment with corporate objectives, international aviation regulations, and customer requirements, embedding standardized processes that drive safe, compliant, and efficient operations.Core responsibilities include managing global projects, leading continuous improvement initiatives, supporting training and capability building, embedding performance measurement, and contributing to audit, compliance, and digital solutions.The GPO acts as a bridge between global, regional, and local stakeholders, fostering collaboration and ensuring that operational standards are implemented effectively and deliver measurable business value.The position's focus area is **Ramp Safety**.**MAIN DUTIES & RESPONSIBILITIES****Standard Development & Testing*** Lead development of global ramp safety standards (SOPs, manuals, organizational structures, staffing guidelines, equipment/technology, and performance tracking).* Drive pilot testing of ramp safety processes in partnership with regional and unit teams, ensuring lessons learned are captured and improvements integrated.* Facilitate workshops, kaizen events, and training sessions to embed ramp safety standards and build capability.* Develop baseline safety tools, reporting templates, and training materials for global rollout.* Contribute to IT-enabled safety solutions that support ramp process execution (e.g., telematics, geofencing, mobile applications, reporting dashboards).**Program Management*** Establish governance for ramp safety processes, including audit protocols, incident reporting systems, training content, and compliance frameworks.* Lead communication of ramp safety standards and ensure alignment across global and regional projects.* Track ramp safety program status, KPIs, and report progress to senior stakeholders.* Manage readiness assessments and compliance reviews for ramp safety processes, ensuring adherence to IATA, ICAO, FAA, EASA, and local airport regulations.* Ensure effective documentation, knowledge management, and sharing of best practices across the organization.**REQUIRED SKILLS & COMPETENCIES****Education*** Bachelor’s degree in Business, Engineering, Operations, Safety, or related field.* Advanced degree (Master’s) preferred.* Lean/6-Sigma certification desirable.**Work Experience*** Minimum 7 years of professional experience in Ramp Safety, aviation operations, or a related field, with demonstrated career growth.* Previous leadership and direct line management experience, and multi-site manufacturing environment preferred.* Proven experience leading global, multi-stakeholder projects.* Experience with ISO standards and IATA/ICAO Safety Management Systems, track record of driving continuous improvement and safety initiatives.* Project management experience**Technical / Language Skills*** Excellent computer literacy; proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).* Power BI or CAD system experience is a plus.* OHSAS 18001, ISO 45001, or equivalent safety certification desirable.* Fluent English (verbal & written); proficiency in additional languages (German, French, Spanish) strongly preferred.**Core Competencies*** **Process & Analytical Thinking:** Applies Lean and OPEX methods to define and deploy standards in a single process domain. Uses data and structured problem-solving to ensure consistency and measurable improvements.* **Stakeholder Orientation:** Builds trust with regional stakeholders in assigned scope. Ensures standards meet business needs and align with the global OPEX vision.* **Change & Continuous Improvement:** Facilitates kaizen workshops and supports adoption of Lean tools. Promotes a culture of structured improvement within scope.* **Strategic Alignment:** Connects domain-specific initiatives to global strategy. Tracks KPIs and reports progress to ensure accountability.* **Collaboration & Influence:** Works effectively with regional and cross-functional teams. Communicates standards clearly and adapts to diverse cultural contexts**.*** **Innovation & Digital Mindset:** Applies available digital tools and supports IT enhancements (e.g., dashboards, OPRS) to increase efficiency. Suggests incremental innovations.**JOB LOCATION**The position location is flexible and will be adjusted to fit the location of the finalist candidate.**APPLICATION REQUIREMENTS**CV in English is requiredIf you want to be part of a team that helps make travel and culinary memories, join us!We’re looking for motivated, engaged people to help make everyone’s journeys better.gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.For further information, please visit .
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