* Publication date: 12 December 2025 * Workload: 100% * Contract type: Temporary * Place of work: Genève Our client is seeking an experienced IT Support Specialist to provide exceptional VIP Level 1 and Level 2 support at their Geneva headquarters. This role combines hands-on technical assistance with involvement in strategic IT projects. Our client is a global leader in its industry, operating in a dynamic and fast-paced environment. The Geneva office hosts senior executives and requires top-tier IT service delivery. Description * Deliver high-quality Level 1 and Level 2 support for hardware and software issues. * Manage incidents, problems, and requests in compliance with ITIL standards and SLAs. * Troubleshoot and restore technical services and equipment promptly. * Provide technical advice and guidance to end-users, including senior executives. * Promote awareness of IT tools and services through initiatives like \