ICT System Specialist Industrialisation | 80 - 100%
Ref. No. 276
Location: Burgdorf, Burgdorf|Hybrid
Your main tasks
* You will be independently responsible for managing production-related IT systems and infrastructure components in a GMP-regulated manufacturing environment:
* Operation, maintenance, and monitoring of production IT systems
* Ensuring system availability and troubleshooting system failures
* Managing users and access rights in accordance with compliance requirements
* Implementing and maintaining IT security measures
* Providing 2nd/3rd-level support to production staff for IT issues
* Ensuring data integrity and availability for quality and production analyses
* Training employees in the secure use of IT systems
* Creation and maintenance of technical documentation and manuals
* Introduction of new technologies to improve production processes
* Participation in projects
* Active communication and coordination with internal stakeholders from production, quality assurance, and other departments to record, clarify, and track requirements and concerns
* On-call duty (by agreement)
Your profile
* Degree in Computer Science (EFZ, HF, FH) or equivalent qualification
* Practical experience in operating cloud applications (Azure), Windows Server infrastructures, Active Directory / Entra ID, and Group Policy
* Experience with endpoint security, backup solutions, and in the OT sector
* Knowledge of scripting (PowerShell, Python, etc.) is a plus
* Experience in a GMP-regulated environment (medtech, pharma)—ideally with GxP/CSV knowledge
* Basic knowledge of ITIL and BPMN 2.0 and a structured, documentation-oriented approach to work
* Very good German and English skills; English for technical communication
* Reliable, self-motivated individual who enjoys precise work in a regulated environment
Experience the benefits of working with us
* Pension fund: mylife Diabetes Care 55% of the pension contributions
* Mobility support: Charging stations, Swiss Half Fare Card, parking, close to public transport
* Free sport facilities: affordable or free gyms
* Family friendly: Financial contributions to childcare
* Working hours: working time arrangements: Shiftwork, annual working hours, part-time
* FlexWork: Work where and when you want (in Switzerland)
* Up-to-date work environment: Modern offices and production rooms; staff restaurant and break areas
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