ICT System Specialist Industrialisation | 80 - 100%
Ref. No. 276
Location: Burgdorf, Burgdorf|Hybrid
Your main tasks
You will be independently responsible for managing production-related IT systems and infrastructure components in a GMP-regulated manufacturing environment:
Operation, maintenance, and monitoring of production IT systems
Ensuring system availability and troubleshooting system failures
Managing users and access rights in accordance with compliance requirements
Implementing and maintaining IT security measures
Providing 2nd/3rd-level support to production staff for IT issues
Ensuring data integrity and availability for quality and production analyses
Training employees in the secure use of IT systems
Creation and maintenance of technical documentation and manuals
Introduction of new technologies to improve production processes
Participation in projects
Active communication and coordination with internal stakeholders from production, quality assurance, and other departments to record, clarify, and track requirements and concerns
On-call duty (by agreement)
Your profile
Degree in Computer Science (EFZ, HF, FH) or equivalent qualification
Practical experience in operating cloud applications (Azure), Windows Server infrastructures, Active Directory / Entra ID, and Group Policy
Experience with endpoint security, backup solutions, and in the OT sector
Knowledge of scripting (PowerShell, Python, etc.) is a plus
Experience in a GMP-regulated environment (medtech, pharma)—ideally with GxP/CSV knowledge
Basic knowledge of ITIL and BPMN 2.0 and a structured, documentation-oriented approach to work
Very good German and English skills; English for technical communication
Reliable, self-motivated individual who enjoys precise work in a regulated environment
Experience the benefits of working with us
Pension fund: mylife Diabetes Care 55% of the pension contributions
Mobility support: Charging stations, Swiss Half Fare Card, parking, close to public transport
Free sport facilities: affordable or free gyms
Family friendly: Financial contributions to childcare
Working hours: working time arrangements: Shiftwork, annual working hours, part-time
FlexWork: Work where and when you want (in Switzerland)
Up-to-date work environment: Modern offices and production rooms; staff restaurant and break areas
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