We are a global engagement marketing agency that creates human‑centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not‑for‑profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions. We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.
Job Description
Your role in bringing stories to life
As a Congress & Events Intern, you’ll join a team that organizes international scientific congresses and professional meetings. Our projects cover a wide range of fields including medicine, technology, and global industry, working with international organizations and leading companies. Because the team works closely together, you’ll have the opportunity to learn across different areas instead of being limited to one role. This role is perfect if you’re curious about how global congresses come to life and eager to gain hands‑on experience in a collaborative, international environment.
Responsibilities
* Provide customer support to participants, sponsors and VIPs for a wide range of international congresses (via telephone and e‑mail).
* Maintain the delegate management database in our registration system.
* Assist participants (individual and groups) with congress registrations.
* Keep records of customer interactions and send payment reminders.
* Actively be involved with project planning and reporting.
* Explore and contribute to digital solutions such as event mobile apps and websites (if timeframe internship allows).
* Participate in internal project meetings.
* Help with editing and proof‑reading documents.
* Assist during conferences (if timeframe internship allows).
* Contribute to other tasks that match your skills and interests.
Qualifications
Skills:
* Fluency in English (speaking and writing)
* Excellent written and verbal communication skills
* Confident and professional telephone manner
* Amazing interpersonal skills and genuinely happy to help
* Strong knowledge of Microsoft Office applications
Traits:
* Proactive in asking questions or sharing your thoughts and ideas
* Flexible, especially in busy periods
* Adapt comfortably to a fast‑paced environment and adjust to changing priorities and deadlines
* Eye for detail in all assignments and tasks assigned
About MCI
At MCI the Netherlands around 60 professionals work together to create unique experiences for our clients all over the world. If you join our international and diverse world, be ready to contribute, learn and grow as you go! Our diversity is at the heart of our approach to problem solving, enabling us to dissect a challenge from multiple perspectives. Working in a people‑centric industry means that our diversity is our superpower. It provides us with the competitive edge we need to deliver the best results for our clients, and it also means we are always ready to take on exciting projects from across the globe.
You’ll work in a challenging and yet exciting business. We strive to create a safe place where you feel at home, can express your authentic self, make decisions and learn from mistakes, seize opportunities but most of all: have fun! Because we take our work very seriously… but not ourselves.
We describe our culture as informal, young, flexible, and all of that together with a lot of social activities!
Benefits and Remuneration
* A monthly internship remuneration of EUR 750 (gross amount, including travel expenses)
* A hybrid working environment (minimum of 2 days in our office in Amsterdam), including home office supplies
* A vitality program that includes 1 free hour per week for personal wellness activities
* Social activities including quarterly gatherings, team outings and a memorable end‑of‑year party
* Continuous learning through our very own MCI Institute (online and offline)
* The opportunity to work in an open‑minded, informal environment with room for creativity & innovation
* Room for new ideas and initiatives. If you don’t try, you don’t know if it could work, so let’s try new ideas. We are open to everything!
* In addition to the Dutch public holidays, an entitlement to one day paid leave per calendar month will be granted for the duration of the agreement (based on full time internship). Should the student be working at MCI during the month of December, several days will be pre‑allocated to the week between Christmas and New Year when the MCI Amsterdam office is officially closed.
* Each intern has a mentor assigned, who is supervising the work of the intern, but is also coaching and guiding the intern throughout the duration of the internship.
MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!
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