Visitor Tour Guide and Campus Counsellor
On-Call Contract (Equivalent to a 10% to 20% Work Rate)
GIHE Campuses (Glion & Bulle), Switzerland
Sommet Education is a hospitality management and pastry & culinary arts education group of more than 1,200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group, and the Indian School of Hospitality. Our headquarters are based in Lausanne, Switzerland, with additional hubs in Marbella, Spain (Accounting) and London, UK (Enrolment, Marketing, and Digital).
You share our values: Development, Distinctiveness, Joint Commitment, Openness, and Sense of Service.
You are a dynamic person who has a high sense of service and is customer-focused. You are flexible and enthusiastic. You are able to communicate easily with an audience and are eager to provide a 5-star service to our potential students. You have a degree or work experience in tourism, service industry, or guest & public relations in an international working environment. Having some experience in education is a clear advantage. You speak fluently French and English, fluency in any other language is an asset. You have a driving license. You have a valid Swiss work permit.
As a Visitor Tour Guide and Campus Counsellor, your main missions will be:
* To conduct GIHE campuses visits that were requested, confirmed, and organized by the enrolment, marketing, or campus teams.
* To provide candidates (potential future students) and their relatives with various information about the school, application procedures, programs, transfer options, and life on our campuses.
* To pick up visitors at designated locations as required.
* After each enrollment-related visit, to send a complete report to the stakeholders who requested the visit.
* To participate in specific events as requested by the Events team.
* To attend refresh training courses/meetings when required.