Contract Details
* B2B contract
* Minimum duration: 12 months
* Immediate start preferred
Requirements
* German language skills at B2 level or higher
* Proven experience in onsite IT support and infrastructure operations
* Experience with logistics or warehouse IT environments is an advantage
* Must be eligible to work in Switzerland
Job Description
We are looking for an experienced IT Infrastructure & Operations Support Engineer to provide comprehensive onsite and operational IT support across logistics, warehouse, office, and retail environments in Switzerland. The scope of work may be expanded or adjusted in coordination with the local IT team over time.
Key ResponsibilitiesEnd-User & Onsite Support (IMACD)
* Provide IMACD support for printers (primarily Ricoh and Lexmark, including IPDS)
* Support laptops (ThinkPads) and onsite out-of-scope devices, mainly within logistics and warehouse environments
* Support screens used for logistics operations, including employee information and real-time goods movement (just-in-time)
* Deliver classic onsite IT support in the Electrolux environment, aligned with the Zurich FSO requirements catalog
Network & Infrastructure Support
* Support LAN/WAN infrastructure in coordination with the central infrastructure team
* Support access points, with a focus on logistics warehouse areas in Mägenwil and access points across all locations
* Support all IT building cabling in Mägenwil, including wired, wireless, and warehouse-specific solutions
Server, Cloud & Systems Support
* Provide support in the Microsoft Azure environment, including ongoing cloudification of applications
* Support VMware environments, including on-premises servers
* Ensure data backups for all on-premises servers and services
* Perform operational activities, support, and reviews for the AS/400 (OS/400) environment, which serves as an interface between SAP and local applications
Multi-Location & Specialized Support
* Provide IT support across all 9 locations with a Taste Gallery, including hardware such as screens, video walls, iPads, and local devices
* Support telephony solutions, including Microsoft Teams telephony, softphones, and partially Genesys
* Support local cash register solutions used within Taste Gallery locations
Job Type: Fixed term
Contract length: 12 months
Pay: CHF60' CHF65'000.00 per year
Application Question(s):
* Are you available for a B2B contract with a minimum 12-month duration?
* Are you legally eligible to work in Switzerland?
Experience:
* Azure cloud environments or VMware on-prem environments?: 2 years (Required)
* onsite IT support for end users (IMACD)?: 3 years (Required)
Language:
* English & German (Required)
Work Location: In person