IT Data Center Manager
The IT Data Center Manager oversees the operation, maintenance, and security of the data center. This role involves managing physical infrastructure, ensuring uptime, and leading a team of technicians and engineers.
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Key Responsibilities:
* Ensure efficiency, reliability, and security of IT/OT infrastructure through operational monitoring and maintenance of data center components.
* Implement globally Lonza Data Center standards and be responsible for regional DCs.
* Act as Single Point of Contact (SPOC) for any IT technical infrastructure related topics at the site for external service providers and the central infrastructure team.
* Collaborate with local site mechanical service teams to maintain operational readiness of data center facilities in Visp.
* Assign and govern work to the team of Data Center Operations staff.
* Define the Data Center strategy globally and roadmap based on organizational needs.
* Develop cabling and labeling standards with an installation concept and type of cable.
* Develop and test the technical disaster recovery plan for the site and refresh it periodically.
* Manage the life cycle of IT infrastructure assets and associated risks.
* Plan and oversee data center expansions or migrations, including capacity planning and risk assessments.
* Drive continuous improvements, standardization, and automation of infrastructure systems.
* Maintain consistency and maintainability of existing infrastructure environments through well-documented standards and procedures.
* Ensure adherence with security and compliance policies and procedures within the IT infrastructure scope.
* Monitor data center performance and troubleshoot issues, implementing solutions to optimize performance and minimize downtime.
* Stay updated on emerging technologies and trends in data center management, recommending improvements and innovations to enhance operations.
Required Skills and Qualifications:
* Strong knowledge of data center infrastructure, including servers, storage, networking, power, and cooling systems.
* Advanced technical experience with VMware vSphere, Windows Server, Linux Server, Storage, and Backup.
* English Fluency and German required.
* Knowledge of networking fundamentals.
* Experience leading data center projects, including expansions, migrations, and upgrades, with strong project management skills.
* Familiarity with industry standards and regulations related to data center operations, such as GDPR, HIPAA, and ISO 27001.
* Relevant certifications, such as Certified Data Center Professional (CDCP), are a plus.
* Knowledge of security hardening and best practices.
* Proven experience with simplification and standardization of infrastructure.
* Ability to drive cultural and technological disruption.
* Ability to anticipate risks and devise solutions in the moment.
* Experience in the pharmaceutical or other regulated industries.
* Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
Requirements:
* Bachelor's in Information Technology - Master's Preferred.
* 5-10 years of experience in large, multi-national organizations.
* No direct reports, 5-10 indirect reports.
* Experience in budgeting, quality assurance, and safety management.