The role of Restaurant Onboarding & Account Manager is a critical position that requires a unique blend of skills and experience.
About the Job
This position involves onboarding new restaurant partners, teaching them how to use our system, managing relationships with partner restaurants, and ensuring quality assurance.
The ideal candidate will be a motivated self-starter who is eager to join a fast-growing startup. They will be fluent in German and French, based in Zurich or remote, and have experience in kitchen operations.
Responsibilities will include:
* Onboarding tens of new restaurant partners
* Teaching the Future Kitchens System to new restaurant partners (on premise during service hours)
* Managing relationships with a portfolio of partner restaurants
* Upselling additional brands into your portfolio
* Ensuring quality assurance of partners / managing Mystery Guest program
* Maintaining partner satisfaction
* Contributing to ongoing improvements of the Future Kitchens system
Key Requirements:
* Motivated self-starter eager to join a fast-growing startup
* Fluent in German and French
* Based in Zurich or remote
* Experience in kitchen operations
* Availability to perform onboarding during restaurant opening hours
* Driver's license
Benefits Package
We offer a competitive salary, stock options for high performers, administrative support for work permits, discounts at Future Kitchens, and more.
Some benefits include:
* Competitive salary
* Stock options for high performers
* Administrative support for work permits
* Discounts at Future Kitchens
* Workdays: Monday - Friday