Account Solution Engineer – Manufacturing
The Account Solution Engineer, Manufacturing is part of the Swiss pre‑sales organisation at Salesforce. In this role, you will help manufacturing customers unlock the full potential of AI — from intelligent automation to personalised experiences — working closely with customers, account teams, and product experts to build trust, deliver innovative solutions, and shape the future of AI in the manufacturing industry.
Responsibilities
Build compelling product demonstrations and lead customer workshops that showcase how AI agents and automation can solve real‑world manufacturing challenges, connecting customer goals to Salesforce solutions.
Serve as a trusted advisor to both IT and business leaders, understanding customer objectives and articulating how Salesforce fits into their enterprise architecture and digital transformation roadmap.
Collaborate closely with sales, product, and engineering teams to tailor solutions to specific customer needs across the manufacturing and industrial sector.
Stay curious and continuously develop your knowledge of Salesforce's evolving AI capabilities and the latest innovations in manufacturing technology.
Qualifications
Experience in a Solution Engineering, pre‑sales, or Solution Consulting role, with the ability to engage credibly across both technical and business audiences.
Background in manufacturing, supply chain, or operations, or hands‑on experience with automation, data platforms, or AI applications in an enterprise context.
Confident, collaborative communicator who can simplify complex topics for a range of customer stakeholders, from operational teams to executive decision makers.
Fluent in English and French (spoken and written); proficiency in German is a strong advantage for this role.
Preferred Qualifications
Hold one or more Salesforce certifications such as Administrator, Platform App Builder, or AI Associate, and have previous experience with the Salesforce ecosystem.
Experience working in cross‑functional teams and familiarity with enterprise platforms, application programming interfaces (APIs), or coding languages such as Java or JavaScript.
Benefits
When you join Salesforce, you’ll have access to benefits and resources designed to support your growth and work‑life balance, including health, wellness, and professional development programs.
Equal Opportunity
Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All applicants are assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
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