On behalf of my client, a logistics transport company in the Bussigny region, I am actively searching for a Customer Service / Freight Forwarding professional with a commercial employee CFC or equivalent. Confirmed experience in a transport or logistics company. Minimum English level B2, German level B1. Dynamic, proactive, and solution-oriented. Excellent client relations and ease in both oral and written communication. Ability to manage priorities and unforeseen events. Stress resistance, perseverance, and teamwork spirit. Commercial sense and ability to find tailored solutions for clients. Ensure daily follow-up with agency clients (businesses and individuals). Organize and coordinate express and charter transports. Ensure follow-up of shipments and manage unforeseen transport issues. Analyze and control import and export transport documents. Guarantee quality customer service and ensure client satisfaction. Collaborate with various logistical partners. Manage priorities and find quick solutions to urgent matters. jid99d24b7aen jit0312aen jpiy26aen