Do you enjoy solving technical problems while being in direct contact with customers? Are you looking for a varied position, between field work and support? This opportunity is for you.Multimedia Advisor 60%MISSION DESCRIPTIONSupport for customer requests and management of commercial tasksTroubleshooting & assistanceRemote intervention or on-site with customersDiagnosis of multimedia equipmentFirst-level troubleshootingManagement and installation of equipment according to quality standardsTechnical support for private (BtoC) and professional (BtoB) customersPROFILEDegree or equivalentKnowledge of IT and FTTHComfortable with iOS and AndroidCustomer service mindset and excellent communication skillsOrganized and solution-orientedDriver's license essentialOur client offersA varied position between technical work and great autonomy on a daily basisA dynamic and stimulating environmentDirect contact with customers jidc039abdaen jit0520aen jpiy26aen