Job Description:
In this role, you will be responsible for facilitating the export of goods and products via air freight. This includes coordinating with customers, suppliers, and export authorities to ensure compliance with relevant laws and regulations.
Key Responsibilities:
1. Documentation Management: Prepare and coordinate necessary documents for air export activities, ensuring efficient and cost-effective execution.
2. Cargo Coordination: Coordinate cargo pickup and transfer, monitoring shipment status to ensure timely delivery.
3. Communication: Communicate with customers, suppliers, and export authorities across territories to ensure lawful and efficient operations.
4. Rate Management: Manage and update carrier and vendor rates, obtaining spot rates as needed.
5. Customer Service: Provide customer service, including bookings, rates, document production, accounting, agent interaction, and problem resolution.
Qualifications and Skills:
* Excellent Organizational Skills: Ability to manage multiple tasks and prioritize responsibilities.
* Strong Communication Skills: Excellent written and verbal communication skills to interact with customers, suppliers, and colleagues.
* Proficiency in Microsoft Office: Proficiency with Microsoft Office suite to perform administrative tasks.
* Attention to Detail: Ability to multitask, meet deadlines, and maintain accuracy.
* Knowledge of Customs Laws: Knowledge of customs laws, practices, and procedures to ensure compliance.
Benefits and Requirements:
* High School Diploma or Equivalent: Required educational background.
* Additional Languages: Knowledge of additional languages is a plus.
* Geographical Knowledge: Familiarity with geographical locations preferred.
* Experience in Freight Forwarding: Experience in the freight forwarding industry is advantageous.