My client is looking for a dynamic and enthusiastic individual with excellent prioritization, time management and organizational skills to join their team of motivated professionals in an engaging and collaborative work environment.
Responsibilities
* Provide first-level technical support for RIS, LIS, PACS medical applications
* Respond to calls and support tickets, diagnose problems and provide immediate solutions or elevate the problem if necessary
* Work in project mode for the implementation of new applications in the existing IS
* Assist users in navigation and optimal use of applications
* Document the problems encountered and the solutions provided to enrich the knowledge base
Requirements
* Fluent in French and English languages (must-have)
* Degree in computer science, computer engineering or related field
* Experience in an IT support position, preferably in medical environment
* Good understanding of RIS, HIS, LIS, and PACS systems
* Management of problems related to SQL databases, HL7 data exchanges and DICOM communication
* Excellent communication skills, both oral and written
* Ability to work effectively in a team and collaborate with cross-functional teams
* Eagerness to learn, positive attitude and adaptability
* Ability to multi-task, organize, and prioritize work
* Open-minded, team-player and solution-oriented
* Ability to work under pressure and manage multiple tasks simultaneously
* Willingness to travel once/twice per week to other offices
Nice to have
* ITIL certification
* Integration of new imaging modalities into the existing PACS/RIS system environment
* Basic knowledge of networking and operating systems (Windows)
What we offer
* Permanent contract and stable working environment
* Development and growth within the company
Information about DE&I
Dedicated to fostering a diverse and inclusive workplace, where we believe that a diverse team brings a variety of perspectives and ideas, driving innovation and success. We are committed to providing equal employment opportunities for all, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability. We celebrate the uniqueness of each individual and embrace the strength that comes from our differences. Join us in creating an environment where everyone feels valued, respected, and empowered to contribute their best.
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