As a Global Direct-to-Consumer (D2C) Intern you will join our Global Retail team in Kilchberg. Global Retail passionately translates the LINDT brand equity into a distinctive omni-channel experience, bringing chocolate smiles to our customers. As part of our team you will help improve customer experience and shape marketing related activities for our >500 Lindt Shops and 21 Online Shops worldwide.
Intern Global Direct-to-Consumer (D2C) - 6 months (100%)
Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company's actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.
YOUR MAIN RESPONSIBILITIES WILL INCLUDE:
Identify best practice key activities to build traffic, drive conversion & repeat purchase for our Lindt Shops globally.
Work closely together with our subsidiaries to improve customer experience in both our Lindt physical stores and online shops.
Enable the local implementation of our global portfolio strategy for D2C.
Gain experience in data analysis, reporting and creating impactful presentations.
Responsible for the set?up and distribution of various recurring reports.
Support on the organization of global business gatherings.
Take responsibility for your own small projects.
YOUR PROFILE:
Completed or advanced Bachelor's or Master's degree in business administration / related subjects.
First working experience in the FMCG / retail / e-commerce sector is an advantage.
Entrepreneurial mindset with a hands?on, proactive, and communicative approach.
Independent, precise and conscientious way of working with self-initiative.
Very strong analytical and structured thinking skills.
Very good MS Office skills (PowerPoint and Excel).
Fluent in English; German at least B1; French and other languages are a plus.
This internship offers a challenging role within the Global Retail team.
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