Ph3(80 - 100%) Senior Technical Support Engineer /h3 pPosted: | Job reference: 566daae68462c7126b6fbd3389c9c8cb /p pAt ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to Business Manager – Commercial Operations and the Head of Product Support. Working in the Energy Industries division, based in Eastern Europe with optional worldwide scope, you will cooperate with international teams to maintain the highest levels of customer satisfaction in our worldwide applied solutions for electrical power generation. /p pWork model: Hybrid. /p h3Responsibilities /h3 ul liOwn product lifecycle management and continuous improvement, leading feasibility studies and managing global product changes (HW/SW/BOM, tools, documentation, etc.). /li liContribute to cost optimization, standardization, and continuous product enhancement in close collaboration with Product Management and RD. /li liDrive product quality and technical excellence by analyzing and resolving complex issues across a broad product portfolio, engaging directly with customers and performing remote diagnostics, leading root cause analysis (RCA), and ensuring sustainable corrective actions. /li liAct as a global technical authority, providing expert support to ABB teams and business partners worldwide, supporting project‑specific adaptations, reviewing engineered solutions, and guiding standardization decisions aligned with long‑term product strategy. /li liStrengthen knowledge sharing and team capabilities by capturing learnings from support cases, translating them into structured knowledge documentation, coaching support line specialists, and contributing to building strong global lifecycle support expertise. /li /ul h3Qualifications /h3 ul liBachelor or master’s degree in electrical engineering. /li liMinimum 8 years of experience in field service or engineering with Power Generation System knowledge, Embedded Software and Control Hardware, and Power Electronics (experience with excitation systems required). /li liFluency in English; other languages such as German, French, or Spanish are an asset. /li liIntrinsic attitude to drive innovation and improvement. /li liProven organizational skills with the ability to handle multiple projects simultaneously. /li liHigh sense of responsibility and commitment. /li liHigh degree of intercultural awareness. /li /ul pReady to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe. /p /p #J-18808-Ljbffr