Join to apply for the Digital Customer Engagement Trainee role at Salt Mobile
Are you creative, organized and curious, with a strong interest in marketing and customer communication?
Do you want to work on impactful Direct Marketing communications in a dynamic environment, close to Marketing, Communication and Data teams?
Join us for a 12-month internship within the Customer Value & Analytics team, working directly with the Customer Engagement Manager.
Your mission
You will support the design, execution and optimization of Direct Marketing communications across the full campaign lifecycle.
Content creation & production
* Write content for newsletters and SMS
* Improve and optimize existing customer communications
* Create content for new customer engagement use cases
* Coordinate visual creation with Communication & Design teams
* Coordinate with the translation team (FR/DE/IT/EN)
* Set up newsletters (structure, modules, content)
* Set up A/B tests and suggest optimizations
* Manage small marketing projects: contests, lead generation campaigns, etc.
* Monitor newsletter KPIs to improve communication impact
* Contribute to the continuous improvement of customer communications
* Support the Direct Marketing communication plan
* Follow trends in email marketing and customer engagement in the telecom industry
What you bring
* You have a Bachelor/Master in Marketing, Communication, Business or a similar field
* Excellent writing skills in French and English; German is a plus
* Creative mindset and a strong interest in marketing copywriting
* Good organizational skills and ease in coordinating tasks and stakeholders
* Interest in CRM, customer engagement and Direct Marketing campaigns
* You are Swiss or European (EU) citizen
* Bonus: familiarity with a newsletter tool (Mailchimp, Brevo, etc.)
What we offer
* A dynamic environment where you will learn a lot in a short time
* Direct collaboration with the Customer Engagement Manager and marketing teams
* Real responsibilities from day one
* The opportunity to build highly valued skills: marketing copywriting, newsletter execution, campaign management and optimization
Always dreamed of having a job in a diverse and refreshing environment? Then we really need to meet. Please apply online (we only accept online applications).
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