Ph3IT System Administrator Support Engineer /h3 pLocation: 4051 Basel (BS) /p pEmployment start: | Employment duration: Permanent | Workload: 100% /p pWe are looking for a reliable, flexible, and proactive IT System Administrator IT Support Engineer to manage, maintain, and continuously improve our IT infrastructure, systems, networks, and end-user environments. This role encompasses server administration, user and access management, troubleshooting, cybersecurity, cloud services administration, and technical support for internal users. The ideal candidate possesses strong expertise in Windows-based environments, networking, Microsoft 365, cybersecurity best practices, and system monitoring. /p pWhat we offer: A multifaceted IT position in an exciting and international environment, working alongside a motivated and friendly team. /p h3Key responsibilities: /h3 ul liProvide 1st and 2nd level IT support to internal users /li liCoordinate with and support external service providers in maintaining and developing the company’s IT infrastructure /li liSet up new workstations and prepare, configure, and issue IT equipment /li liSupport on-boarding and off-boarding processes, including user account creation, access rights management, and equipment allocation /li liManage procurement, administration, inventory, and documentation of IT hardware and peripherals, including printers, network devices, and accessories /li liTroubleshoot and resolve hardware, software, network, and communication issues /li liConfigure and maintain spam filtering, email security policies, and mail flow rules /li liAdminister shared mailboxes, calendars, and collaboration platforms within Microsoft 365 /li liContribute to digitalisation and IT transformation projects /li liInstall, configure, and maintain business applications, firewall systems, servers, and related IT infrastructure components /li liMonitor system performance, security, and availability to ensure reliable IT operations /li liMaintain technical documentation, asset inventories, and operational procedures /li liAdminister, maintain, and support Windows Server environments and telephone systems /li liManage user accounts, permissions, and security policies within Microsoft Active Directory /li liConfigure, maintain, and optimise Group Policy Objects (GPOs) /li liInstall, configure, update, and document server operating systems and business-critical applications /li liMonitor system performance, troubleshoot issues, and perform root cause analysis /li liManage backup solutions and disaster recovery procedures to ensure business continuity /li liEnsure high availability, reliability, and security of server infrastructure /li liMonitor, maintain, and optimise network infrastructure /li liSupport and administer LAN, WAN, VPN, and WLAN environments /li liDiagnose and resolve network performance and connectivity issues /li liConfigure and maintain firewalls, switches, routers, and other network devices /li liPerform server room patching, cable management, and network organisation /li liMaintain network documentation and support infrastructure upgrades /li liAdminister and support Microsoft 365 services, including Outlook, Teams, SharePoint, and Exchange Online /li liManage cloud platforms and services, including Microsoft 365 and Nextcloud /li liAdminister user accounts, licences, groups, and access permissions /li liSupport cloud migration projects and collaboration tool implementations /li liEnsure secure and efficient operation of cloud-based services and applications /li liImplement, maintain, and continuously improve IT security policies and procedures /li liDeliver IT security awareness and cybersecurity training for users /li liAdminister endpoint protection solutions, including Bitdefender /li liApply security patches, updates, and vulnerability remediation measures /li liMonitor security logs, alerts, and system events to identify threats /li liSupport incident response and vulnerability management processes /li liContribute to compliance initiatives and continuous improvement of the organisation’s security posture /li /ul h3Ideal candidate qualifications: /h3 ul liCompleted vocational training as an ICT Specialist EFZ / IT Specialist EFZ or equivalent qualification in IT /li liExperience in IT support, workplace management, and system administration in a professional environment /li liStrong knowledge of Windows Server, Active Directory, GPOs, networking, and Microsoft 365 administration /li liPractical experience with backup solutions, endpoint protection, and IT security best practices /li liFamiliarity with ERP systems (ideally Odoo) and warehouse management systems is an advantage /li liExperience with IT service and development tools such as GitHub /li liStrong communication skills, combined with analytical thinking and a structured, solution-oriented approach /li liVery good English skills; German and/or French is an advantage /li liIdeally 3+ years of experience as an IT System Administrator / Support Engineer in an SME environment /li /ul h3Language skills: /h3 ul liEnglish: Orally Very good knowledge, Written Good knowledge /li liGerman: Orally Good knowledge, Written Good knowledge /li /ul h3Contact information: /h3 ul liEmail: /li /ul /p #J-18808-Ljbffr