Darest in Zürich, Switzerland is looking for a Technical Support Agent to enhance their support team and provide exceptional service to users. The role involves handling Level 1 & 2 support requests, assisting with maintenance operations, and improving support processes.
Key responsibilities include managing incidents, diagnosing hardware and software issues, and offering both remote and on-site support. Candidates should have IT training and experience in end-user support, with strong knowledge of Windows, macOS, and ticketing tools.
The position offers a collaborative team environment and competitive compensation based on experience.
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